Hilton Garden Inn Lake Forest Mettawa

upon arriving they could not locate my booking and were able to help me and provided me free breakfast due to the trouble. They gave us free breakfast for our troubles which was nice> The beds were confortable and slept well. Overall they tried to help as they could. My daughter left hecklace at the hotel and went back 5 hours after check out and they had it. I didn't expect that and it made me so impressed. thanks and the front office staff was awesome,

The rooms were very clean excellent customer service people working at the counter gave us tips on things to do in the area. The girl who works the bar / breakfast restaurant needs a raise. I watched her open up the restaurant and I also had a glass of wine with her at night. She never seemed tired she never seemed annoyed and always had a smiling face and very inviting. I think she adds to the environment of the hotel. My family and I went for a quick little getaway for spring break and it's exactly what we got. We will be back in the future and hopes that the lady in the bar is still working there.

Very clean, wonderful staff and the food was tasty.

Breakfast was good, but there were different options (full-on buffet, continental buffet or a la carte) which made the whole decision confusing. The staff was really friendly!

Besides the hot water not working for hours it was a pleasant stay